Support
We are here to help.
MinistryStats is supported directly by the person who builds it. There is no ticket queue and no phone tree — just send an email and you will hear back from a real person.
Email support
ken@ministrystats.comWe reply within one business day, Monday through Friday. For an urgent issue affecting your live dashboards, put “urgent” in the subject line.
Send a support emailCommon questions
Connecting Planning Center
MinistryStats reads your Planning Center data to build your dashboards. If a connection will not complete, or your numbers do not look right after connecting, email us with your church name and what you are seeing and we will help you sort it out.
Your data and privacy
We request read access only — MinistryStats displays your numbers and never changes your Planning Center records. We do not sell your data or share it with anyone outside the people you grant access to. Giving and donor information is protected and off by default.
Account and access
Need a new user added, a password reset, or someone's access changed? Send the details and we will take care of it. For anything touching giving or donor data, the request has to come from an administrator on your account.
Demo and early access
Want to explore MinistryStats before connecting your own church? A fully working demo with a fictional two-campus church is available on the home page — no commitment required.